Terms and Conditions

1. Acceptance of Terms

Welcome to Siyashakti. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products, including but not limited to ERP solutions, web development, CRM systems, branding services, UI/UX design, and SEO services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

We reserve the right to modify these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.

2. Definitions

• "Company," "We," "Us," "Our" refers to Siyashakti
• "Client," "You," "Your" refers to the individual or entity using our Services
• "Services" refers to all products, services, and solutions provided by Siyashakti
• "Website" refers to our online platform and all associated pages
• "Agreement" refers to these Terms and Conditions along with any service-specific agreements
• "Deliverables" refers to the work product, outputs, or results provided under our Services

3. Services Offered

Siyashakti provides the following services:

• Enterprise Resource Planning (ERP): Custom ERP solutions, implementation, and support
• Web Development: Website design, development, and maintenance services
• Customer Relationship Management (CRM): CRM system implementation and customization
• Branding: Brand identity, logo design, and brand strategy services
• UI/UX Design: User interface and user experience design services
• Search Engine Optimization (SEO): SEO strategy, implementation, and optimization services

Specific terms for each service may be outlined in separate service agreements or statements of work.

4. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. By using our Services, you represent and warrant that you meet these eligibility requirements.

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

5. Account Registration and Security

To access certain features of our Services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

6. Service Agreements and Scope of Work

For project-based services, we will provide a detailed proposal, statement of work, or service agreement outlining:

• Scope of services and deliverables
• Project timeline and milestones
• Fees and payment terms
• Client responsibilities and requirements
• Terms for revisions and modifications

Both parties must agree to the terms before work commences. Any changes to the scope of work must be documented and agreed upon in writing.

7. Fees and Payment

7.1 Pricing

Fees for our Services will be specified in the applicable service agreement, proposal, or quotation. All fees are quoted in Indian Rupees (INR) unless otherwise stated.

7.2 Payment Terms

• Payment terms will be specified in your service agreement
• Invoices are typically due within 15-30 days of issuance unless otherwise agreed
• Late payments may be subject to interest charges as permitted by law
• We reserve the right to suspend services for non-payment

7.3 Taxes

All fees are exclusive of applicable taxes, including GST (Goods and Services Tax) as required under Indian law. You are responsible for paying all applicable taxes associated with your purchase.

7.4 Refunds

Refund policies vary by service type and will be outlined in your service agreement. Generally, payments made for completed work or services already rendered are non-refundable.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and design elements, are owned by Siyashakti or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 Client Materials

You retain all rights to materials, content, and information you provide to us ("Client Materials"). By providing Client Materials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such materials solely for the purpose of providing Services to you.

8.3 Deliverables and Work Product

Upon full payment of all fees, you will receive the rights to deliverables as specified in your service agreement. Typically, this includes:

• Final deliverables: Full rights transferred upon payment
• Pre-existing materials: We retain ownership, but grant you a license to use
• Third-party components: Licensed according to their respective terms

8.4 Portfolio and Marketing Rights

We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing. We will seek your approval before using any confidential or sensitive materials.

9. Client Responsibilities

To ensure successful delivery of Services, you agree to:

• Provide timely access to necessary resources, information, and personnel
• Respond promptly to requests for feedback and approvals
• Ensure that all materials provided do not infringe on third-party rights
• Provide accurate and complete information
• Maintain appropriate backups of your data and systems
• Comply with all applicable laws and regulations

10. Project Timelines and Delays

We will make reasonable efforts to meet agreed-upon timelines. However, timelines are estimates and may be affected by:

• Delays in receiving feedback or approvals from you
• Changes to project scope or requirements
• Unavailability of required resources or third-party services
• Force majeure events (see Section 18)

We will notify you promptly of any anticipated delays and work with you to minimize their impact.

11. Warranties and Disclaimers

11.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the right and authority to provide the Services
• Our deliverables will not infringe on third-party intellectual property rights

11.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We do not guarantee specific results from our SEO, marketing, or other services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIYASHAKTI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claims arising out of or related to these Terms or the Services shall not exceed the amount paid by you to us for the Services in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Siyashakti, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any materials you provide to us.

14. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our relationship. This includes:

• Business strategies and plans
• Technical information and specifications
• Financial information
• Customer and vendor information
• Any information marked as confidential

This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

15. Termination

15.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in the agreement. Unless otherwise stated, termination requires 30 days' written notice.

15.2 Termination for Cause

Either party may terminate immediately if the other party:

• Materially breaches these Terms and fails to cure within 15 days of notice
• Becomes insolvent or subject to bankruptcy proceedings
• Engages in illegal or fraudulent activities

15.3 Effects of Termination

Upon termination:

• You must pay for all services rendered up to the termination date
• We will deliver completed deliverables upon receipt of payment
• We will return or destroy your confidential information as requested
• Provisions that by their nature should survive will remain in effect

16. Third-Party Services and Links

Our Services may integrate with or link to third-party services, applications, or websites. We are not responsible for the content, functionality, or practices of these third parties. Your use of third-party services is governed by their respective terms and policies.

We may use third-party tools and services to deliver our Services. You acknowledge and agree that your use of our Services may involve such third-party components.

17. Acceptable Use Policy

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Impersonate any person or entity
• Collect or harvest information about other users
• Use the Services to send spam or unsolicited communications
• Reverse engineer or attempt to extract source code from our Services

18. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemics, or failures of internet or telecommunications infrastructure.

19. Dispute Resolution and Governing Law

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

19.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in [Your City, State], India.

19.3 Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, either party may pursue mediation before resorting to litigation.

20. General Provisions

20.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Siyashakti regarding the Services.

20.2 Amendments

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the Services constitutes acceptance of the modified Terms.

20.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20.4 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

20.5 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction.

20.6 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

20.7 Notices

All notices under these Terms shall be in writing and delivered by email or certified mail to the addresses provided by each party.

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us: